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Miles that don’t expire with activity
Bonus miles promotions
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Found a better price after booking?
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Change fees depend on fare class
Baggage policies vary by destination and fare
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PayPal®, Apple Pay®, and Google Pay™
Travel vouchers and promo codes
Full and partial refunds depending on fare rules
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Copa Airlines® FAQs – Top 20 Questions
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Log in to your account or call customer support.
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Does Copa Airlines® allow pets onboard?
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How do I earn miles with ConnectMiles®?
Fly Copa or partner airlines and use your member number.
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Typically 7–10 business days after approval.
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With qualifying tickets or ConnectMiles® status.
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Yes—based on availability and fare type.
Is flight status updated in real-time?
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Can I book flights for someone else?
Yes—just enter their traveler info.
Does Copa Airlines® have student discounts?
Not directly—but deals may apply to eligible fares.
What if I didn’t receive my confirmation email?
Call and have your payment info ready.
Can I change my name on a booking?
Policies vary—call for verification and options.
How do I file a complaint about a flight or service?
Call customer service and reference your itinerary.
Can I rebook a missed flight?
Sometimes—with fees or fare differences.
How do I track my baggage?
Use the Copa app or call support.
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